If you cannot pair your Apple Watch or Android Wear with Vonage Mobile or notifications do not appear, contact the watch manufacturer for support. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors.
If you subscribe to plans with monthly minutes allotments for example, U. The number transfer process takes approximately 10 business days from the time you confirm your transfer request.
Alarms, TTY and other systems may not be compatible. Vonage service operates differently than traditional See www. Valid for new customers only who are residents of the 48 contiguous United States, 18 years or older. Cannot be combined with any other promotional offer.
Offer good while supplies last. Limited one prepaid or gift card "Card" per household. An eligible customer must be active and in good standing and subscribe to Vonage for two bill cycles. After approval of eligibility, allow business days for the Card to be issued.
Terms and conditions are applied to the Cards. Vonage has the sole right to decide all matters and disputes arising from the Card, and all decisions are final. All taxes on Cards are solely Customer's responsibility. Vonage is not responsible for any damage to the Card sustained during delivery or product defects of any kind.
In the event that the Card becomes unavailable for any reason, Vonage reserves the right to provide a substitute of similar type and value. Vonage Residential Support Enter a search topic.
With the Vonage Mobile app, you can: Link your phone number to up to five other devices, then make and receive calls from any linked device, where incoming calls ring all linked devices. Share photos and exchange calls and chat messaging, including video, with other Vonage Mobile users for free. Add funds to your account to place low cost calls to more than locations.
Funds can be added from and shared across all linked devices. Cost: Free. Vonage service is not required. Search for Vonage Mobile. Install the app. Windows msi Unity Dashboard Allows real-time display of call center queues and statistics on a large screen. View calls in the queue, average wait time, missed, received and answered calls. Windows msi VideoConnect Collaborate in real-time with HD quality video conferencing from your desktop, web browser, smartphone, or tablet, in or out of the office.
The Skype for Business connector gives you a robust set of features and easy integration with the Microsoft Skype for Business application.
A single license allows you to install the communicator on one PC and up to five Android or iOS devices. Did this article answer your question? Yes No. Thanks for your feedback. Used to be that I could hang up and still be on the dial pad to make another call. Now it automatically takes me to to messages screen and it slows me down when I have calls to make in a day.
We will see how it goes with other issues. The following data may be collected and linked to your identity:. The following data may be collected but it is not linked to your identity:. Privacy practices may vary, for example, based on the features you use or your age. Learn More. With Family Sharing set up, up to six family members can use this app. App Store Preview. Screenshots iPhone iPad. Sep 14, Version Bug fixes. I received: Cannot verify receipt of iTune Purchase.
Is my purchase complete? You may receive this message if the connection is interrupted during your purchase. To determine whether your purchase completed, check your balance. If you balance does not reflect your purchase, redo your purchase.
Does my talk time Account Credit expire? Talk time credit for Vonage Mobile is handled differently, depending on whether purchased through the Apple store or Google Marketplace. How do I check to see how much credit I have remaining? You can check your credit balance from within More or Contacts. How can I find the latest per minute rates?
How can I check the rate for the person that I am calling? Can my Vonage Mobile calls be included on my Vonage bill? Purchases of talk time for Vonage Mobile is paid through active Apple and Marketplace Store accounts only.
How can I verify that I am placing a free call or Chat message? If I purchase Vonage Mobile credit, will it be charged based on the exchange rate for my country? Purchases through iTunes and Android Play Store are based on where your home country is set. Taxes on purchases are handled by the Apple and Marketplace Stores. These taxes, if any, are determined by the billing address and whether you live in a state that imposes a tax on digital goods. Do I need an international calling plan on my mobile phone to make calls with the Vonage Mobile app?
International calls made with the Vonage Mobile app are placed over the Vonage network and you will not be billed by your mobile carrier for these calls. What features are available when I am on a call?
Your features work the same as those found on your Apple or Android device, which include:. How are my Contacts managed? Vonage Mobile syncs the Contact list with the native Apple and Android address book each time you open the app. New contacts added through the Apple or Android smartphones address book will be automatically updated in the Vonage Mobile contact list. You can also add new contacts to your existing Apple or Android address book using the share contact feature. How do I get incoming calls on all of my linked phones?
Any incoming calls that ring the primary phone number of the account for the Vonage Mobile app also rings on up to five Apple or Android devices linked to the account. Pick up the call on any linked device that you choose. Can the Vonage Mobile app receive calls from Vonage Home customers? However outbound calls to Vonage Home customers are free. Call received from non-Vonage Mobile app and Vonage Home users will be picked up by your mobile carrier native dialer.
I downloaded in my country outside of U. S0 but when I placed a call, I received messag e"You have dialed an invalid number". Either the phone number was misdialed or the correct format is not used when dialing. As Vonage is not considered a local carrier in international locations,you may have to dial the full international number when placing in country calls. This will enable your local carrier to route the call properly.
If you are dialing from your Contact list within the Vonage Mobile app, you must change your entry to this format. Changing the entry in your Vonage Mobile Contact list does not affect your ability to place the same call from your native address book.
A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors.
If you subscribe to plans with monthly minutes allotments for example, U. The number transfer process takes approximately 10 business days from the time you confirm your transfer request.
Alarms, TTY and other systems may not be compatible. Vonage service operates differently than traditional See www. Valid for new customers only who are residents of the 48 contiguous United States, 18 years or older. Cannot be combined with any other promotional offer.
Offer good while supplies last. Limited one prepaid or gift card "Card" per household. An eligible customer must be active and in good standing and subscribe to Vonage for two bill cycles. After approval of eligibility, allow business days for the Card to be issued. Terms and conditions are applied to the Cards.
Vonage has the sole right to decide all matters and disputes arising from the Card, and all decisions are final. All taxes on Cards are solely Customer's responsibility.
Vonage is not responsible for any damage to the Card sustained during delivery or product defects of any kind. In the event that the Card becomes unavailable for any reason, Vonage reserves the right to provide a substitute of similar type and value. Vonage Residential Support Enter a search topic. How much does it cost? Does Vonage offer mobile phones or mobile service? Do I need a mobile plan to use Vonage Mobile? Make calls on up to five devices, including purchasing and using "talk time" credits on any linked device.
Receive incoming calls and pick up the call on any of the five linked devices. Make calls from any of the linked devices. Receive calls, where incoming calls ring all linked devices. View all in-app chat messages and missed call history from any linked device. Purchase and use additional calling time on any linked device.
Calls to non-Vonage users is available for low cost rates: Purchase and use additional calling time on any linked device. Chat Features Services are free with other Vonage Mobile users.
Record and send video chats within the app. Record videos up to 20MB outside of the app and send through chat. Share location and contact information.
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